Tenant Services Coordinator (Commercial Property Management)

Comp: $22-$28/HR DOE - Temp to Hire

100% onsite - Paid Parking - Downtown Denver 80203

Responsibilities

Specific responsibilities will include, but are not limited to:

• Serve as the primary point of contact for tenants, addressing inquiries, concerns, and service requests promptly and professionally.
• Coordinate with property management, maintenance, and vendor teams to resolve tenant issues efficiently and ensure property upkeep.
• Maintain accurate records of tenant interactions, service requests, and resolutions.
• Assist in organizing tenant events, communications, and satisfaction surveys.
• Provide administrative support for property management operations, including preparing contracts and tracking vendor and tenant Certificates of Insurance.
• Answer, screen, and route incoming telephone inquiries with professionalism and courtesy.
• Maintain updated points of contact for all properties and tenants.
• Respond to tenant requests politely, calmly, and efficiently, fostering positive tenant relations.
• Assist in preparing correspondence, reports, and meeting materials for internal and external use.
• Arrange and attend new tenant orientation meetings; review move-in requirements, property information, and building rules.
• Maintain and order office supplies; monitor pricing for cost efficiency.
• Support office equipment upkeep and manage postage machine supplies.
• Conduct regular inspections of tenant spaces, common areas, and building grounds to ensure high standards of maintenance.

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to multitask effectively.
• Previous property management or customer service experience preferred.
• Ability to handle conflict professionally and empathetically.
• Proficiency in Microsoft Office; experience with AppFolio or other property management software is a plus.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.